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Questions and Answers

How long does the cleaning of the apartment take?
Complete cleaning of the apartment up to 100 m2 takes 5-6 hours. Cleaning of the apartment over 100 m2 lasts about 6-8 hours.
Who are your employees?
All our employees are professionals with experience in cleaning and related fields for at least 3 years.
Do you work on weekends or holidays?
We work every day and at any time that is convenient for you.
What is included into the complex cleaning?
It depends on the type of object, but we can give an average option for residential premises. The complex cleaning includes cleaning of all standard windows - both sides (except for balconies and loggias), dusting all horizontal and vertical surfaces, cleaning floors, plinths, as well as bathrooms and toilets (regardless of the size and number) entirely (floor, walls, ceilings, plumbing).
How long does the furniture dry after dry-cleaning?
On average, complete drying of sofas, armchairs and mattresses comes in 5-6 hours. Chairs, ottomans and carpets dry in 1-3 hours.
How to remove stains from carpet or furniture on my own?
Unfortunately, almost all household cleaning materials (stain removers) cannot completely remove stains, and also, dry-cleaning on your own, can result in blotchiness and change in colour of the material. Therefore we do not recommend removing stains on your own.
Is it possible to carry out carpet dry-cleaning on a parquet, laminate?
Yes, it is. Since with the technology we use the chemical composition penetrates only to the carpeting pile (the pile is cleaned while the base remains dry).
How often do you need to do dry-clean carpets and upholstered furniture?
It is recommended to carry out dry-cleaning at least twice a year.
Is there any chemical smell after dry-cleaning?
No, there isn't. All smells weather within half an hour after the cleaning.
Do cleaning or dry-cleaning chemicals have a strong smell?
No, the chemicals have only slight odour. All materials are hypoallergic and do not harm people, animals nor the environment. If you have any questions about us or our services, please contact our manager on the phone (+371) 27756106 or e-mail tersus@tersus.lv
You can learn more about the services by phone: 677-61-227 , or sending your question to e-mail: tersus@tersus.lv